Journalism Education Association

Leading the way in scholastic journalism & media education since 1924

Customer Service

SHIPPING/HANDLING CHARGES
For merchandise totals of:                          Add:
Under $10                                                     $4.00
$10.00-$19.99                                              $5.00
$20.00-$39.99                                              $5.75
$40.00-$59.99                                              $7.00
$60.00-$79.99                                              $8.50
$80.00-$99.99                                              $10.00
$100-$149.99                                               $11.00
$150 or more                                                 add 8% of your order total
 
Hawaii, Alaska and international orders will be assessed actual shipping charges. Call or e-mail for rates.
 
HOW TO ORDER
You may order online, by phone or by fax. If you are calling in an order please use the three-digit item number instead of the ISBN when ordering. JEA members must use their member number to receive the discounted price.
 
CUSTOMER SERVICE
Phone: 785-532-5532
Toll free: 1-866-532-5532
FAX: 785-532-5563
E-mail: bookstore@jea.org or jea@spub.ksu.edu.
Hours: 8 a.m. - 5 p.m. Central Time
Monday through Friday
Closed holidays, between Christmas and New Year’s and during JEA/NSPA National Conventions in April and November.
 
PHONE ORDERS
Phone orders require Visa or Mastercard payment. Other credit cards and Pay Pal may be used when ordering online. Please use the three-digit item number, not the ISBN when ordering.
 
PURCHASE ORDERS
Official, signed purchase orders are accepted, but they must be mailed or faxed. To receive the JEA member discount, please put the member’s name and member number on the purchase order. Payment is required 30 days after receipt of invoice.
 
MAIL TO
JEA Bookstore
Kansas State University
103 Kedzie Hall
Manhattan, KS 66506-1505
 
Make checks payable to JEA Bookstore.
 
RETURNED CHECKS
There will be a $30 charge on returned checks.
 
ORDER ONLINE
www.jea.org
Create a bookstore account by following the directions on the Web site. JEA members will need to create a bookstore account separate from their jea.org account. JEA members will need to know their member number in order to receive the discount.
 
CONDITIONS OF SALE
Prices are subject to change without notice. Prices and charges listed are for domestic orders only. All title information is subject to change without notice. Please refer to the JEA Web site for up-to-date pricing and title information.
 
EXAMINATION OR REVIEW COPIES
JEA Bookstore cannot provide examination or review copies. Please contact the publisher listed after the ISBN/EAN number in the item description.
 
BACKORDERS
Backordered items will be mailed as they come in. Customers will be contacted if the book has gone out of print or if there will be a long delay.
 
RETURNS
Prior authorization is required for all returns. All returns must be received in saleable condition, and a copy of the invoice must accompany returns. Items will not be accepted after six months of the invoice date. JEA Bookstore will not accept used, out of print, old editions or books we no longer sell. Customer is responsible for return postage.
 
Send prepaid returns to
JEA Bookstore
Kansas State University
014 Kedzie Hall
Manhattan, KS 66506
 
SHIPPING
• Standard shipping is via UPS Ground.
• Avoid using box numbers on the ship-to address. UPS does not deliver to P.O. boxes. Tracking will not be available on packages to P.O. boxes.